Teams FAQs 2019-09-10T13:52:34+00:00

Teams Frequently Asked Questions

Can I buy an eBook or video in the app? 2019-07-18T10:03:38+00:00

Unfortunately, you cannot buy an eBook or video in the app.

Can I change my subscription in the app? 2019-07-18T10:03:38+00:00

Unfortunately, it is not possible to change your subscription within the app. To make changes to your subscription, visit My Account.

Can I download eBooks and videos I have bought in the app? 2019-07-18T10:03:38+00:00

Unfortunately, you cannot download eBooks and videos from within the app. You can, however, download them to access them offline, whether or not you have bought them.

Can I read eBooks or view videos offline in the app? 2019-07-18T10:03:39+00:00

From the app, you can download eBooks or videos even if you don’t own them – offline access to these downloads is only possible inside the app and on the device you downloaded them on.

How can I find the titles I have bought or claimed for free? 2019-07-18T10:01:36+00:00

Click on the ‘My Library’ tab in the top nav of your subscription. These titles will be under ‘My Purchases’.

How do I report errors in an eBook or video (errata)? 2019-07-18T10:01:36+00:00

If you want to report errata, you click on the Help page, click on ‘Submit errata’ and follow the instructions there.

How do I start a new Learning Path? 2019-07-18T10:01:37+00:00

Sign in to your subscription, click on Learning Paths in the top navigation. Choose a Learning path relevant to you. Click ‘Get Started’.  Start a title listed within the Learning Path, and you’ve begun that Learning Path. It will then be added to your content in the My Library tab.

What are Learning Paths? 2019-07-18T10:01:37+00:00

Learning Paths are collections of titles selected to help you develop a particular skill. The titles are presented in a recommended learning order along with a minimum recommended learning time – this is based on how long we estimate users need to gain practical value out of a path. Paths are divided into three levels, Getting started, Improving, and Mastering, based on the knowledge levels of the learner.

What are Projects? 2019-07-18T10:01:36+00:00

These are concise learning sessions taken from existing content that are focussed on helping you produce practical apps and software solutions. Note that these are standalone chapters that may require some previous knowledge of the technologies involved.

What devices does the app support? 2019-07-18T10:03:39+00:00

The app is available for iPhone and iPad, as well as Android phones and tablets.

What happens to any existing credits I have from my previous personal subscription? 2019-07-18T09:54:15+00:00

If you commence a Teams subscription, any credits you have previously accrued from your personal subscription will remain in place and can still be used. You will continue to accrue credits until your personal subscription automatically ends at your next renewal point.

What is included in a Packt subscription? 2019-07-18T10:01:37+00:00

You have access to 7000+ eBooks and videos that have been published by Packt, along with Learning Paths and Projects.

What is the difference between Saved for Later and Bookmarks? 2019-07-18T10:01:36+00:00

Bookmarks allow you to return to specific sections of eBooks or videos: code samples, great explanations of a topic, a tricky section that you want to read again.
Saved for Later let you tag the whole eBook or video, so you create your own personal reading list and return to these titles when you have, for example, more time.

When I activated my Teams account, I forgot to link my personal account. What can I do? 2019-07-18T09:54:15+00:00

Sorry, at present we cannot retrospectively link a previously used personal account with your Teams account. This can only be done upon activation.

Where can I get the code that goes along with my eBook or video (e.g., Code files)? 2019-07-18T10:01:36+00:00

Log into your subscription and find the relevant title and go into content. You will be able to download the code by clicking on the ‘Code files’ icon at the top of any content page.

Where can I see a list of my Learning Paths? 2019-07-18T10:01:37+00:00

At the moment, you can only start four Learning Paths. You can see a list of them via the My Library tab within your subscription.

If you have any other questions, email: [email protected]