FAQs 2018-12-12T15:54:12+00:00
What is a credit? 2018-12-12T13:45:03+00:00

A credit enables you to download and keep your most useful eBooks and Videos, DRM-free.

Can I change my subscription in the app? 2018-12-12T13:44:38+00:00

Unfortunately it is not possible to change your subscription within the Packt app. To make changes to your subscription, visit My Account.

Is it possible to download PDFs or code files in the app? 2018-12-12T13:46:37+00:00

It is not currently possible to download PDFs or code files within the Packt app. This feature is available on the Packt website.

Can you watch videos offline? 2018-12-12T13:46:55+00:00

Videos can be downloaded to view offline in the Packt app. You can download individual sections of videos to allow you to learn on the go.

What devices does the Packt app support? 2018-12-12T13:47:24+00:00

The Packt app is available for iPhone and iPad, as well as Android phones and tablets.

Can you read books offline? 2018-12-12T13:48:13+00:00

Yes – eBooks can be downloaded to your iPhone, iPad or Android device to view offline. You can download entire eBooks to your phone to view in the Packt app.

Who is the Packt app available to? 2018-12-12T13:49:13+00:00

The Packt app is exclusively available to all subscribers, regardless of whether you are on the Monthly or Annual plans. If you have purchased a book from Packt, you can also access it through the Packt app. You can use the app during your 14 day free trial. To start a free trial, click here.

What happens if I cancel my subscription? 2018-12-12T13:49:46+00:00

If you cancel your subscription you lose your unlimited access to Packt’s library. You will still be able to access your account, keep and use any tokens you have already earned, and read or download any owned books you have purchased.

Do I keep my credits if I leave? 2018-12-12T13:50:12+00:00

All credits you earn during your subscription, and any eBooks or Videos you have purchased, will stay in your account if you leave.

How can I renew my Annual subscription? 2018-07-19T10:28:44+00:00

Annual subscriptions automatically renew if you have card details present. If you don’t have card details or need to update them then you can do so easily by going to My Account

How do I earn extra Free Credits? 2018-12-12T13:51:36+00:00

You will receive a Course credit when you spend more than 8 hours learning in a month and complete 50 sections. Time is only logged in the ‘Monthly Progress Tracker’ when you click ‘Next Section’ while reading or watching a title. Unlockable credits are only available to annual subscribers and are unlocked in addition to the free monthly credits.

What’s the difference between Bookmarks & Saved? 2016-11-30T14:42:55+00:00

Bookmarks are for sections in specific books that you want to go back to. Code samples, great explanations of a topic, a tricky section that you want to read again.

The “Saved” list is to create your own personal reading list so you can line up your next eBook or Video at your leisure.

Can I download books and videos offline? 2018-12-12T13:52:19+00:00

Yes! eBooks and videos can be downloaded via our mobile app. Find out more about the features of our app by clicking here.

How are Skill Plans made? 2016-11-30T14:40:37+00:00

Skill Plans are curated by our editors to reflect the skills that we see as important to the development, right now. This process is based on a mix of data and insight. Each Skill Plan is the result of industry research, real-world job specifications, surveys of our 500,000 developers, and editorial insight.

This should leave you with a Skill Plan that shows you the most relevant skills you can learn today.

How do I cancel my Free Trial or Subscription? 2018-07-19T10:29:31+00:00

Whilst we don’t want you to leave, we understand that sometimes you may want to pause your subscription for a while. Luckily, we don’t employ any dark patterns to keep you from canceling.

To cancel go to My Account

And click “Cancel Subscription”.

What is the Monthly Progress Tracker? 2018-12-12T13:54:32+00:00

Our tracker empowers you to make time for learning, letting you visualize your progress – and motivating you to hit your monthly goal to unlock an additional free eBook or video to download. Simply complete 50 sections of Courses and spend longer than 8 hours learning in a month to unlock your bonus Token.

What’s included within a subscription to Packt? 2018-12-12T13:55:18+00:00

Subscribers to Packt can access over 6,500 eBook and video courses on demand. With content from industry leading authors, our content is trusted and practical, giving you exactly what you need to get the job done. As well as this, annual subscribers receive a FREE monthly Course Credit that they can redeem for any Course in the library, enabling them to download and keep a Course forever. They will also be able to unlock further Credits by using the Monthly Progress Tracker.

Can I change my Skill Plan? 2018-12-12T13:56:05+00:00

Once you have selected a Skill Plan, you are free to browse the other Skill Plans we have available by accessing ‘Skill Plans’ in the main navigation. We know as well as you do that the developer market is always changing and that most skills have multiple applications. As a result, if you’ve already completed certain Skills you may find that you inadvertently increase your competency in a different role. The skills you’ve completed are saved, so you don’t need to worry about losing any progress.

What is a Skill Card? 2017-01-25T15:39:40+00:00

A Skill Card is a unit of focused content which represents a specific real world skill, and contains a curated selection of learning materials designed to deliver the best possible route towards acquiring a new skill. Skill Cards help you put our skills in context, and combined with Skill Plans give you a clear visual roadmap on how to continue progressing for professional development, or simply to grow your individual skills. Completing a Skill Card contributes towards your overall progression which you can view via the dashboard progress tracker, allowing you to see exactly where your skills are, and where to go next.

What is a Skill Plan? 2018-12-12T13:56:42+00:00

Skill Plans are made up of Skill Cards that have been curated based on real-world data from over 20,000 surveyed developers and extensive research. Chances are that you’re already a professional developer and know the basics, but Skill Plans show you the most important things you need to know in your field to keep up with the market and stay ahead of the competition, providing the best possible resources to get you up to speed fast.

How do I use my eBook/video credit? 2018-12-12T13:57:38+00:00

To claim your free eBook or Video, sign in to Packt Subscription and browse for the eBook or video you want to redeem. Once you’ve identified the title you would like to claim, click the ‘Buy’ button and select ‘Claim with Credit’ from the drop down menu. Please note: If you have no Credits to redeem then you will not see this option.